Privacy Policy
How FIELDPORTER collects, uses, and protects information when you use our website, contact us, book a call, or subscribe to insights. Written to match what the site actually does today.
Services are provided by FIELDPORTER LIMITED (Company No. 1301915, NZBN 9429035991564, GST 085-395-475).
Introduction & Scope
FIELDPORTER LIMITED (“FIELDPORTER”, “we”, “us”) builds custom software, operational systems, and practical automation and AI capability for growing companies. This Privacy Policy explains how we collect, use, store, and share personal information when you use fieldporter.com, contact us, book a call, or subscribe to insights.
This policy covers our public website and related enquiry, booking, and newsletter flows. It does not invent tools or processors we do not currently use.
For privacy requests, email freddy@fieldporter.com.
Information We Collect
Contact form: name, email address, optional organisation, what brings you here, your message or project details, and optional context such as timeline, current tools, and team size.
Newsletter: email address and signup source (for example, Insights).
Call booking: when you book through our Cal.com embed, Cal.com collects booking details such as name, email, timezone, and meeting time. We may also store booking records in our systems for follow-up.
First-party site interactions: limited interaction events such as page URL, clicked element text, browser user agent, referrer, viewport size, scroll depth, and a session identifier. These are stored in Firebase Firestore for site improvement and are not Google Analytics cookies.
Browser storage: preferences such as theme and short-lived session flags may be stored in localStorage or sessionStorage on your device.
Email and delivery records: correspondence and notification metadata created when we reply to you or send transactional messages.
Website chat: an on-site AI chat widget is not currently active. If we re-enable chat, we will update this policy before collecting chat content.
How We Use Information
To respond to enquiries, qualify work, prepare proposals, and deliver custom software and automation services.
To schedule and run discovery or project calls booked through Cal.com.
To send insights you subscribed to, and to process unsubscribe requests when you ask us.
To operate and improve the website using the first-party interaction events described above.
To send transactional emails such as enquiry acknowledgements and internal notifications.
Information Sharing
We do not sell, rent, or trade your personal information for third-party marketing.
We use service providers that process data for us: Google Firebase (Firestore and related infrastructure), Resend (email delivery), and Cal.com (appointment booking).
We may disclose information when required by law, to protect our rights or users, or as part of a genuine business transfer such as a merger or asset sale.
We may share information with your explicit consent for a specific purpose.
Data Security
We protect data in transit using HTTPS and store enquiry, newsletter, booking, and interaction records in Firebase with access limited to people who need it for delivery and operations.
Email is sent through Resend. Booking data is also processed by Cal.com under Cal.com’s own terms and privacy practices.
No security practice is perfect. If you believe your information has been compromised in connection with our services, contact freddy@fieldporter.com.
Your Rights
You can ask what personal information we hold about you, and request a copy.
You can ask us to correct inaccurate or incomplete information.
You can ask us to delete information, subject to records we must keep for legal, accounting, or legitimate business reasons.
You can unsubscribe from marketing emails by contacting us. Transactional messages about an enquiry or booking may still be necessary.
To exercise these rights, email freddy@fieldporter.com. We aim to respond within 5 business days.
International Transfers
FIELDPORTER is based in New Zealand and works with clients remotely worldwide.
Our processors (including Google Firebase, Resend, and Cal.com) may process data in countries outside New Zealand, commonly including the United States.
By using the website, submitting a form, booking a call, or subscribing, you understand that your information may be processed in those locations under each provider’s terms.
Data Retention
Enquiry and project-related records are kept for as long as needed to respond, deliver work, and meet legal or accounting needs.
Newsletter subscriptions are kept until you ask to unsubscribe or we remove the list entry.
Booking records are kept as needed to run the meeting and follow up.
First-party interaction logs are kept as needed for site improvement and then removed or reduced when no longer useful.
We do not currently run an automated purge job. Deletion and correction are handled when you request them, or when we manually clean records as part of normal operations.
Contact Information
Privacy requests and general enquiries: freddy@fieldporter.com
Location: New Zealand (remote / worldwide). We do not operate a public walk-in office.
We aim to respond to privacy requests within 5 business days.
If you are not satisfied with our response, you may raise the matter with the Office of the Privacy Commissioner in New Zealand or another applicable data protection authority.
Questions About This Policy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're committed to transparency and will respond to all privacy inquiries within 5 business days.